Provider list
The exact provider used can depend on deployment region and merchant configuration. This list is reviewed as the service changes.
App authorization, storefront and admin APIs, billing, webhooks and platform delivery.
Application compute, networking and operational infrastructure.
Tenant-scoped merchant catalog and knowledge retrieval within the hosted application infrastructure.
Conversation responses, translations, proactive text and conversation classification when an application task is configured to use Anthropic.
Vector embeddings for merchant-authorized indexed content. When an application task is configured to use OpenAI for generation, OpenAI can also process verbatim shopper messages, tool results and the composed system prompt to generate conversation responses, translations, proactive text and conversation classifications.
Merchant support tickets, compliance exports and localized shopper confirmations.
Consent-dependent product and AI telemetry, which can include conversation and tool context, plus operational error tracking.
Font files requested by the public marketing site, with ordinary browser connection data such as IP address and user agent.
Updates and objections
We may update providers as the platform evolves. Material changes will be reflected here and communicated where required by contract or law. Merchants with a contractual objection right can contact support@mg.aipocketpal.com.