Choose Pal behavior

Open AI setup and AI Pals. Enable the Pal types that fit your storefront and choose the teaser delay. Cart Pal has the highest priority, followed by Support, Recommender and Helpful contexts.

Localize the experience

  1. Review each published store locale.
  2. Set or generate the teaser text.
  3. Review the message sent when a shopper selects the teaser.
  4. Preview the teaser before saving.

Measure responsibly

Impressions, dismissals and CTA clicks are behavioral analytics and follow consent requirements. A real conversation begins only after the shopper sends a message.