Choose the right view

Overview summarizes business outcomes. Sales links attributed orders to conversations. Conversations explains quality and classified themes. Support follows tickets and escalation. Products follows recommendation engagement.

Filter before comparing

Choose a date range and country. Revenue is displayed only when the filtered data has an unambiguous currency. Today can refresh automatically when aggregates are stale, and the Refresh action forces the visible range to recompute.

Inspect conversation themes

Nightly classification adds positive, neutral or negative sentiment and topic tags. Use the conversation list to filter by market, tag, sentiment, search text and date, then export the complete filtered result set as CSV.